July 23, 2025 | Carpet Master Carpet One Floor & Home
Choosing new flooring is an exciting journey, but understanding the warranties that come with your investment can often feel overwhelming. At Carpet Master Carpet One Floor & Home, we believe in making things simple and transparent for our neighbors in Champaign, IL. Let's break down our warranty offerings so you can make informed decisions with confidence.
Our Warranties: Tailored Protection for Every Lifestyle
We offer an easy-to-understand warranty system ranging from One Diamond to Three Diamond, each designed to align with your lifestyle needs. Whether you're a busy household with pets and kids or a serene space for relaxation, we've got you covered.
General Types of Coverage:
- Wear Warranty: Covers foot traffic and use, ensuring your floor maintains its appearance over time.
- Manufacturing Warranty: Protects against defects made by the manufacturer.
- Stain Warranty: Effective when proper care and maintenance instructions are followed.
- Installation Warranty: Guarantees the quality of workmanship is professional and up to standard.
Warranties by Flooring Type
- Wear: Covers abrasive fiber loss, not changes in appearance like shading or matting.
- Soiling: Protects against color changes due to dry soil deposits from foot traffic.
- Stains: Most carpets are treated to resist stains, but warranties provide extra assurance.
- Pet Stains: Exclusive warranties available for pet-related stains.
- Fading: Guards against damage from sunlight or artificial light exposure.
- Installation: Ensures quality and professional workmanship during installation.
- Wear: Protects against loss of the wear layer affecting the design.
- Fading and Stains: Covers discoloration or fading under normal household conditions.
- Rips, Tears, Gouges, and Indents: Protects against damage from normal household use.
- Locking System: Ensures joints remain securely locked without separation or cracking.
- Installation: Covers any issues with the original installation.
- Wear: Covers loss of the wear layer causing damage to the design.
- Fading: Protects against fading from sunlight or artificial light.
- Stains: Covers permanent stains from normal household use.
- Installation: Ensures quality installation free from defects.
- Wear: Covers loss of the decorative surface image due to normal use.
- Stains: Protects against stains from common household use.
- Fading: Guards against color change from sunlight or artificial light.
- Locking System: Ensures joints remain securely locked without issues.
- Water Resistance: Covers damage from damp mopping and spills.
- Installation: Guarantees professional and defect-free installation.
- Wear: Protects against complete loss of the protective finish.
- Manufacturing: Covers defects from milling or assembly.
- Structural Integrity: Ensures the bonded layers of engineered wood remain intact.
- Installation: Covers any issues arising from the original installation.
The Beautiful Guarantee®
We stand by the beauty and quality of our flooring products. With The Beautiful Guarantee®, if you're not satisfied with your new floor, we'll replace it for free.
Timeframes by Warranty Type:
- Three Diamond: 120 Days
- Two Diamond: 60 Days
- One Diamond: 30 Days
This guarantee applies to flooring products with a Three Diamond, Two Diamond, or One Diamond Room by Room™ warranty. If after installation and within the specified timeframe, you wish to change your new flooring for a different Room by Room™ flooring in the same category (e.g., carpet or hardwood), but in a different style or color, we'll replace it free with another Room by Room™ style or color of equal or lesser value.
How Your Flooring Warranties Could Be Voided
To ensure your warranty remains valid, avoid the following:
- Water damage from plumbing issues, storms, or flooding.
- Damage from smoke, fire, or other casualty events.
- Improper cleaning methods or materials.
- Neglecting regular maintenance as specified.
- Using the flooring in ways that are unreasonable or outside normal residential use.
Visit Us Today!
At Carpet Master Carpet One Floor & Home, we're committed to helping you find the perfect flooring solution with the peace of mind that comes from comprehensive warranty protection. Visit our showroom in Champaign, IL, or contact us to learn more about our flooring options and warranties.
For more detailed information, please refer to our Warranty Guide.
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